Title: Service Crew - ULU TIRAM
Company Name: SDS Food Manufacturing Sdn Bhd - Non Exec
Job Location: Johor Bahru
Career Level: Non-Executive
Years Of Experience: 1 year
Qualification: Primary/Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U, Professional Certificate
Employment Status: Full-Time
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
- Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
- Work together with the kitchen team to prepare foods such as sandwiches, pizza, soups, and salads while following cooking instructions, safety procedures, and sanitary requirements.
- Use specific kitchen machinery such as ice cream dispensers, blenders, and espresso machines to create customized hot and cold beverages to customers preferences.
- Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
- Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
- Handle guests concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
- Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.
- SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent