Retail Consultant

Job Description

Title: Retail Consultant

Company Name: Aesop Malaysia Sdn Bhd

Vacancy: 2

Job Location: Kuala Lumpur

Career Level: Junior Executive

Years Of Experience: 1 year

Qualification: Professional Certificate

Employment Status: Full-Time

Retail Consultant positions – Full-time

We seek astute individuals to join our retail team in Kuala Lumpur and Penang, Malaysia.

Aesop's core focus is to create superlative products through a process of rigorous scientific research, and to offer them – with exceptional customer service skills – to discerning men and women.

Main Responsibilities

  • Provide consultation by prescribing the right products to new and existing customers
  • To communicate Aesop philosophy to our customers
  • To ensure the highest level of service and explanation is provided to customers.
  • To ensure every aspect of the customer’s experience is positive and informative.
  • To maintain inventory levels, and conduct weekly and monthly stock count
  • Assist the Store Manager in the management and development of the store.
  • Assist the Store Manager in the implementation and maintenance of store systems, inventory levels, reporting requirements.
  • Act as a role model to ensure Retail Consultants have impeccable presentation and consult with integrity at all times.

Who We Are Looking For

  • Possess at least 1 year of customer service experience in the skin-care industry.
  • Communicate warmly, sincerely and intelligently with users of our unique range of skin care.
  • Be interested in people and attuned to their needs.
  • Possess the capacity to learn about the finest details of our range and communicate our philosophy to customers.
  • Possess a positive and good learning attitude.

Aesop adheres to the highest level of professional values. We place great importance on employee retention and development. Only Malaysian citizens or applicants with full working rights in Malaysia will be considered for this vacancy. 

Aesop’s Inclusive Hiring Principles

“Diversity, Equity and Inclusion is not a project. It is a way of being.”

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

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