Outlet Assistant Manager/ Manager ( F&B Industry)

Job Description

Title: Outlet Assistant Manager/ Manager ( F&B Industry)

Company Name: Lavender Confectionery & Bakery Sdn Bhd

Vacancy: 1

Job Location: Kuala Lumpur

Career Level: Manager

Years Of Experience: 2 years

Qualification: Primary/Secondary School/O Level, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma

Employment Status: Full-Time

Summery

  • Attractive Remuneration Package
  • Career Advancement Opportunity
  • Fun and Positive Working Environment

Job Responsibilities:
  • Oversee the daily operation, ensures the quality, standards, and meet the expectations of the customers.
  • Responsible for recruitment, training, and staff allocations.
  • Manpower planning and scheduling of work for outlet staff;
  • Able to lead, develop, motivate and manage all outlet staff
  • Enforcing company SOPs diligently.
  • Ensures compliance to food safety, hygiene and sanitation standards according to statutory guidelines
  • Measure customer satisfaction, handle customer feedback or complaints, and services recovery.
  • Maintain cleanliness of the outlet at all times
  • Work closely and constantly communicate effectively with all relevant departments in HQ for any matters in relation to the smooth running of the outlet operations

Job Requirements:
  • Minimum SPM/Diploma/Degree in Hotel Management or in any related field of studies that relates to the F&B sector;
  • Min 2-3 years of working experience as Outlet Manager in the retail F&B industry
  • Excellent organizational and planning skills to execute sales campaigns with attention to detail.
  • Resourceful, self-motivated & great leadership skills.
  • Possess strong analytical & problem-solving skills.
  • Independent and able to work under minimum supervision.
  • Possess own transport and willing to travel;

Location:
  • 1 Utama
  • IOI City mall
  • Setia City mall
  • Aeon Bukit Tinggi
  • Mont Kiara (k163)
  • Pavillion Bukit Jalil
  • Empire Subang
  • Sunway Pyramid
  • Midvalley

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