Title: Outlet Assistant Manager/ Manager ( F&B Industry)
Company Name: Lavender Confectionery & Bakery Sdn Bhd
Job Location: Kuala Lumpur
Career Level: Manager
Years Of Experience: 2 years
Qualification: Primary/Secondary School/O Level, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma
Employment Status: Full-Time
- Attractive Remuneration Package
- Career Advancement Opportunity
- Fun and Positive Working Environment
- Oversee the daily operation, ensures the quality, standards, and meet the expectations of the customers.
- Responsible for recruitment, training, and staff allocations.
- Manpower planning and scheduling of work for outlet staff;
- Able to lead, develop, motivate and manage all outlet staff
- Enforcing company SOPs diligently.
- Ensures compliance to food safety, hygiene and sanitation standards according to statutory guidelines
- Measure customer satisfaction, handle customer feedback or complaints, and services recovery.
- Maintain cleanliness of the outlet at all times
- Work closely and constantly communicate effectively with all relevant departments in HQ for any matters in relation to the smooth running of the outlet operations
- Minimum SPM/Diploma/Degree in Hotel Management or in any related field of studies that relates to the F&B sector;
- Min 2-3 years of working experience as Outlet Manager in the retail F&B industry
- Excellent organizational and planning skills to execute sales campaigns with attention to detail.
- Resourceful, self-motivated & great leadership skills.
- Possess strong analytical & problem-solving skills.
- Independent and able to work under minimum supervision.
- Possess own transport and willing to travel;
- 1 Utama
- IOI City mall
- Setia City mall
- Aeon Bukit Tinggi
- Mont Kiara (k163)
- Pavillion Bukit Jalil
- Empire Subang
- Sunway Pyramid