OSS Service Engineer_MTAC (Outsourcing)

Job Description

Title: OSS Service Engineer_MTAC (Outsourcing)

Company Name: Agensi Pekerjaan Hays (Malaysia) Sdn Bhd

Vacancy: 2

Job Location: Kuala Lumpur

Career Level: Junior Executive

Years Of Experience: 1 year

Qualification: Bachelor's Degree, Post Graduate Diploma, Professional Degree

Employment Status: Full-Time

Job Description:
  • Works as TAC (Technical Assistance Centre) engineer based in Malaysia.
  • As technical point of contact for engineering team, customer, and vendor. Organise meetings / presentations to provide technical perspective of designated product line.
  • To analyse network performance, resolve complex network problem, and optimize network architecture.
  • To engage directly with project delivery team and customer for the purpose of delivering technical solution services according to SLA.
  • Opportunity to travel project assignments abroad.
Job Requirement:
  • Bachelor’s Degree qualification or above majoring in Telecommunication / IT / Computer Science / Engineering / or other related technical discipline.
  • Minimum 1 years' Customer support/ project experience in telecommunication equipment with in depth knowledge of Server products.
  • Strong troubleshooting skills in products: Server, storage, cloud computing and etc.
  • Excellent interpersonal and communication skills.
  • Excellent written, verbal and telephone communication skills are essential.
  • Mobile and flexible, willing to travel if and when required.
  • Willing to learn and resourceful.
  • Fresh graduates are encouraged to apply.

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