IT Technical Support Executive

Job Description

Title: IT Technical Support Executive

Company Name: UOB Kay Hian Securities (M) Sdn Bhd

Vacancy: 1

Job Location: Penang

Career Level: Entry Level

Years Of Experience: 1 year

Qualification: Not Specified

Employment Status: Full-Time

Summery

  • Annual Wage Supplement
  • Annual Leave
  • Working environment

Responsibilities

  • To provide hardware (e.g. PC's, laptops, printers etc) and software support.
  • To assist servers, network and infrastructure setup and support.
  • To assist in Data Center facilities support.
  • To assist in other IT related projects for activities.
  • To update IT operations/technical/user documentation for the organization as and when needed.
  • To perform Daily/Monthly/Yearly backup or on ad-hoc basis.
  • To monitor system performance and report irregularities.
  • To ensure system is complied with Company's IT Security Standard.
  • Liaise and resolving users' technical issues.
  • Liaise with third party vendors on hardware and software support.
  • Responsible on hardware and software( procurement and assets management related (e.g. licensing, warranty etc).

Requirements

  • Degree in IT/Computer Science or relevant certifications.
  • Strong knowledge of Microsoft Windows Server Operation System preferably Microsoft Certified Professional.
  • Good knowledge of PC hardware and Microsoft Windows/Office with strong networking knowledge. Certified in CCNA or equivalent would be an added advantage.
  • Experience with MS SQL/MySQL databases.
  • Knowledge of Lotus Notes and Microsoft server is an added advantage.
  • Ability to work under pressure with minimal supervision with good time-management skills to meet tight deadlines.
  • Strong analytical & problem solving skills.
  • Team player, self-motivated, independent and positive working attitude.
  • Knowledge in Banking / Stock Broking / Unit Trust will be advantageous.
  • Fresh graduates are welcome to apply.

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