Title: Head of Technician
Company Name: Webhelp APAC
Job Location: Kuala Lumpur
Career Level: Manager
Years Of Experience: 5 years
Qualification: Primary/Secondary School/O Level, Professional Certificate, Bachelor's Degree, Post Graduate Diploma, Professional Degree
Employment Status: Full-Time
- Maintaining, troubleshooting, servicing and repairing small item, massage chair, fitness and healthcare products.
- Effectively lead and supervise a team of technicians adhering to company policies and procedures.
- Provide on-site technical service and support to customers, interact maturely with customers, troubleshoot and solve the problems.
- Conduct necessary QC test on the products.
- Ensure compliance to company specifications and requirement.
- To ensure that the department goals / KPIs are met.
- To ensure department functions are completed on time.
- To evaluates and provides training to the team of technicians.
- To perform other tasks as assigned.