Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Bella Marie France

Vacancy: 1

Job Location: Subang Jaya

Career Level: Junior Executive

Years Of Experience: 1 year

Qualification: Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma

Employment Status: Full-Time

Summery

• Career growth and progression
• Medical and dental insurance
• Commission, bonus and longevity

Reporting to Center Manager, the Customer Service Officer is responsible to provide quality customer service and handle walk in enquiries, new consultations and bookings for clients’ treatments. Always ready to “service with a smile”, the Customer Service Officer is vital in the front line operations of the company and provides the first point of contact for our customers.

Job Responsibilities

• Provides customer and front desk services by answering phone and walk in enquiries

• Converts the leads into face to face consultations

• Proactively makes outgoing calls to book clients’ treatment and increase center customer activity

• Performs center customer service by ensuring clients’ comfort, attend to their needs and support the operations in enhancing the service levels

• Contact clients via telephone and emails, sms to update clients’ profile

• Prepares reports required by management

• Performs telemarketing services to activate clients and enhance center activity

Job Requirements

• Good interpersonal skills with strong communication ability

• Candidates with science educational background will be an

• Fresh Graduates are welcome (training provided)

• A love for meeting people is a definite

Working Location

• Selangor (Damansara Atria Mall Shopping Gallery, USJ 9 Subang Jaya)

Benefits

• High payout in Commission and incentives

• Medical, Dental and Personal Insurance Benefit

• Allowances

• Longevity Bonuses

• Staff discount for purchasing of products and treatment package

• Career growth and progression

Interested candidates are welcomed to apply online with a comprehensive resume, via the "APPLY NOW" button below.

We regret that only shortlisted candidates will be notified.