Clinical Executive

Job Description

Title: Clinical Executive

Company Name: Life Care Diagnostic Medical Centre Sdn Bhd

Vacancy: 3

Job Location: Kuala Lumpur

Career Level: Junior Executive

Years Of Experience: 1 year

Qualification: Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree

Employment Status: Full-Time

Summery

  • Opportunities for learning & career advancement
  • Passionate, energetic & innovative work environment
  • Office located close to LRT station

Responsibilities:

  • Adhere to and implement all company policies and procedures
  • Manage, assist & conduct relevant medical check-up tests & investigations
  • Coordinate work process with Nursing Department, Imaging Department, Laboratory Department, Sales & Marketing Department, Pharmacy, Specialist Clinics and others to ensure smooth flow of operation
  • Communicate with insurance companies for authorization request & verification
  • Data entry and maintenance of customers’ database
  • Support the department in administrative duties where required
  • Receive and respond to customer enquiries through calls and emails
  • Appropriately schedules patient appointments for consultations, treatments & follow-up
  • Document sorting and filing
  • Ensure accuracy and completeness of all paperwork.
  • Escalate calls or challenges to supervisor when necessary and appropriate
  • Participate in Sales & Marketing Department activities
  • To ensure excellent customer experience

Requirements

  • Minimum Diploma/Bachelor’s Degree in any field especially health related field
  • Previous job experience in health care industry will be added advantage
  • Medical insurance knowledge is an advantage
  • Detailed oriented
  • Good customer service experience
  • Ability to perform beyond clients' expectations
  • Good interpersonal and communication skills
  • Computer literate
  • Multilingual (English, Bahasa Malaysia and Mandarin) will be added advantage

Job Highlights

  • Yearly health screening
  • EPF, SOCSO, EIS, HRDF
  • Outpatient medical claims
  • Health insurance reimbursement
  • No shift duty work
  • Training will be provided

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